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LOST FUNDS
Why Us?
DOWNLOADS
FEES & CHARGES
Terms & Conditions
Contact Us
Testimonials
More
  • Home
  • LOST FUNDS
  • Why Us?
  • DOWNLOADS
  • FEES & CHARGES
  • Terms & Conditions
  • Contact Us
  • Testimonials

  • Home
  • LOST FUNDS
  • Why Us?
  • DOWNLOADS
  • FEES & CHARGES
  • Terms & Conditions
  • Contact Us
  • Testimonials

DOCUMENTS & DOWNLOADS


TERMS AND CONDITIONS - Please ensure you read them and query any sections you may be unsure of


AUTHORITY TO  RELEASE & INVESTIGATE FORM - If you would like to discuss the claim further and engage Registered Refund's assistance

please download the "Authority to Act, Invesstigate and Release document below.  

Ensure you complete all sections and return the signed document to moira@registeredrefunds.com.au 


FREQUENTLY ASKED QUESTIONS - This section should answer all your questions but if you are still unsure please do not hesitate to contact us either by email - moira@registeredrefunds.com.au or by phone 040 663 4000


Terms & Conditions (pdf)

Download

Frequently asked Questions (pdf)

Download

Authority to Act, Investigate and Release updated 2025 (pdf)

Download

Frequently Asked Questions

1. WHAT DOES UNCLAIMED MONEY MEAN

Unclaimed money is money that has been forgotten or left behind by an individual, a group of individuals, a family or a Company  a deceased estate or other organisation. Unclaimed money is usually held up in unclaimed pay cheques, superannuation funds, insurance claims, government Departments and other places where the money has been ‘abandoned‘ , mostly without knowing that it exists. 

2. WHAT DO REFUND CONSULTANTS DO

Consultants are responsible for gathering data from various sources specifically in the area of unclaimed money. Registered Refund Consultants search millions of records, find the lost funds, prove ownership and then reunite funds and owner.

3. PROOF OR EVIDENCE OF OWNERSHIP

Registered Refunds takes great care to protect the privacy of personal information of clients and other persons with whom we conduct business or hold information. 


If you are forwarding the requirements by post, please ensure you send clear certified copies of your identification ORIGINAL DOCUMENTS ARE NOT TO BE SENT BY POST 


You may be required to provide more evidence but basic criteria will include

Depending on the State where the claim is made you may need to provide Evidence from each of the following groups 

  • Residential Address - this is where you are living at the time of claim
  • Community ID - Medicare, Drivers license etc
  • Photo ID - Drivers license or passport
  • Linking Documents - something that links you to the claim tax claim, contract letter 

For a full list of documents please contact us directly. 

4. WHAT HAPPENS IF I DON’T CLAIM THE MONEY?

In most states, when the money has been unclaimed for a certain amount of time, the State Government then absorbs those funds into consolidated revenue. This means that this money is then no longer yours, and cannot be claimed back.

5. HOW DOES REGISTERED REFUNDS OPERATE

There are mainly two ways that Registered Refunds get involved in sourcing your data 

  • Individuals, companies and organisations who believe they have unclaimed funds somewhere contact us directly.  We will initially conduct free searches for individuals or companies.
  • Registered Refunds search over 30 plus databases we find  unclaimed money belonging to people and/or organisations..
  • Registered Refunds then search online databases (similar to the old white and yelolow page telephone directories and google) individuals personal details find legal owners.  We proove ownership and reunite them with their money.

6. WHAT CAN REGISTERED REFUNDS DO FOR YOU

Registered Refunds is responsible for sourcing your lost funds, completing all due diligence and ensuring your lost money is returned to you.  Our services give you peace of mind and makes the process less stressful for you.

7. Privacy - Is my information private with Registered Refunds

Registered Refunds takes great care to protect the privacy of personal information of clients and other persons with whom we conduct business or hold information. 

We must be certain of the identity of those to who we give relevant information and service All the searches on lost money found are 100% private and secured, so you can be sure that no one besides you will know about the searches we conduct for your privacy is paramount to Registered Refunds. 

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