TERMS & CONDITIONS

Registered Refunds goal is to unite people and their lost money. We are committed to putting money back into the pockets of fellow Australians.

Terms & Conditions

1. Registered Refunds cannot disclose the source of your funds unless we have your signed “Authority to Act and Release Information” document.

2. Registered Refunds has 2 fee structures

• Claims over $4,000.00 - FEES is 15% of all monies recovered, payable on success of claim only
• Claims below $4,000.00 - FEES $150.00 to provide you with the details to process the claim personally.  Payable prior to providing full details of claim and "how to claim" document

3. Every effort is made by Registered Refunds to ensure that “lost money” is returned to you within 10 weeks of ALL required documentation is certified and returned to Registered Refunds. 

4. Registered Refunds and its employees are not responsible for any delays in processing of claim and accept no responsibility for the accuracy or completeness of any information provided via any correspondence and or communication. The accuracy or reliability of information provided is not guaranteed or warranted in any way and Registered Refunds. Its agencies, representatives, subsidiaries and affiliate disclaim liability of any kind whatsoever, including and without limitation, liability for accuracy, quality, performance, or reliability for a particular purpose arising out of the information provided.

5. Acceptance of our service is automatic acceptance of all Registered Refunds Terms and Conditions.

If you are having trouble getting hold of the requested documentation, please call the Refund Co-Ordinator immediately on 040 663 4000 to discuss alternatives

Terms used throughout business

The term “Lost Funds” or “Unclaimed money” refers to money which has remained unclaimed by the rightful owner and has been handed over by law to various trust account. 

“Types of money” refers to the funds that have been left unclaimed

· Bank Insurance

· Deceased Estate

· Liquidation

· Forgetfulness or neglect

· Unclaimed cheques, either due to forgetfulness, not arrived in the mail or change of address and new tenants bin the mail

· Various Institutes being unable to reach the owner due to change of address, name or death.

AUSTRALIAN LAW

By Australian Law no claims can be processed without appropriate proof of identity. It is your responsibility to provide us with proof of identity to enable Registered Refunds to establish the rightful owner.

IDENTITY REQUIRED 

The standard forms of identity is listed below but please note that you may be required to produce other forms of identity to satisfy “Government Requirements”.

1. Signed Authority to Release Form – can be downloaded from website https://registeredrefunds.com.au/faq 

2. Proof of Identity – this may include a copy of driver’s license, passport or birth certificate

3. Proof of connection to the last known address (please see letter) – this includes council rates notice, or electricity, gas bill or correspondence

4. You may be required to provide proof of your connection to the funds in the form of bank statements, contracts, other paperwork as deemed necessary

FEES AND CHARGES

IF YOU WERE CONTACTED BY ONE OF OUR CONSULTANTS. 

Fees for our services in securing your “Lost Money” is 15%

NOTE: FEES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE

REGISTERED REFUNDS: PUTTING MONEY BACK IN YOUR POCKET!